美国文化脱口秀 第169期:海淘商品退换货

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https://online2.tingclass.net/lesson/shi0529/10000/10193/169.mp3

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网上购物本节课的重点词汇:

1. customer support rep 客服代表2. Hi, I’m calling about a dress I ordered recently. I never received it. 你好，我最近订了一件裙子，但一直没收到。

3. tracking number 运货号4. the status of the package 快件状态5. delivered 已送达6. nothing ever came 什么都没等到7. I could give you a refund or send the package again. 您想退款还是让我再发一次货?

8. Returns and Refunds 退换条款