B= Becky A=Anna
A: Hi Becky ,It's Anna from Accounts here
A: Becky,You know that shredder we've just bought?
A: Well,everyone keeps asking how to use it and I can't find the operating instructions.
B: Ah!Now I think they may still be here .Hold on a second...Yes,I've got them here,Anna,What do you want to know ?
A: Well,what to do if it doesn't work ,you know ,things like that.
B: Well,It says here that the machine jams if you insert too much paper into it ,if that happens,press the red button,remove the excess paper and start again with less paper.
A: Right.Are there any other possible problems?
B: The motor overheats sometimes,if that happpens,it switches off automatically,just leave if for 15 to 30 minutes before you switch it on again .
A: Ok,I 've got all that ,Is there anything else I should know ?
B: Yes ,there are a few things to be careful about -like never put your fingers in the shredder.
A: That's a bit obvious ,isn't it ?
B: And be careful with long hair and loose articles of clothing like ties. And that's it
A: Thanks,Becky,I'll put a notice with the instructions on the wall next to the shredder.
B: Good idea.