J: Ms. Tate, we were talking about the style-plus training program.
T: Right, the clothing manufacture that computerized its factory.
J: How did that training turn out?
T: Very well, they retained their employees and equally important their employees’ loyalty.
J: What about the training itself?
T: The workers were given just enough computer skills to do their job.
J: Just enough training to do their job.
T: Just in time and just enough.
J: And what about Mr. Hyde? You were telling me he hired training new employees, too.
T: He hired graphic designers, who‘re already computer literate,
J: How did they work out?
T: He hired them first as free lancers on a project by project basis.
J: Then if he liked their work, he put them on the payroll fulltime.
T: Exactly, this helped him identify the best people.
J: It gave him a good opportunity to evaluate their work.
T: And see if their personalities fit in the corporate culture.
J: Successful companies have successful employees.
T: Nothing succeeds like success.
J: Like the successful jeans retail store with its popular website.
T: Claims like that who are into e-commerce write their own tickets.
J: You help them, give yourself some credits.
T: We'll take credits if credits do. We're just a change agent.
S: You let others do the dirty work?
T: We don't mind getting our hands dirty but it is our claims who make things happen.