T: MS. TATE
H: MR HELL
T: Pick up any sales tip?
H: You mean see my compentition is up to ?
T:You think so?
T:Pick up any sales tip?
H: Sure, give you 10% off,Let you loose in my store?
T: I admit my sales resistance is low.
H: Your sales resistance is non existent.
T:I'm a push over for the soft sale.
H:And be a grace for your name.
T:I can't help it.
It makes me feel special valued and important.
H:You are a sales person's dream as tate.
T:Now you're thinking about what customers like?
H:I'm thinking about what you like. But are you the norm?
T:Let's find out. Let's do a market test.
H:What kind of market test?
T:Let's outsource some professional shoppers.
T:Let's send them in to shop at your store.
H: And they'll report back on their experience.
T:They'll shop and they'll do a spot survey.
H:You mean talke to the customers?
T:Once the customers have left the store,Our professional shoppers will ask them about their experience.
H:Is the sport check reliable?
T:It'll give us a indication. It'll tell us where we need to look further.
H:Will it tell us how to improve our customer service?
T:It'll give us an idea.
We may need to do more research.
H:Let's do it fast. My business is hurting.
You don't like your new boss?
I never said that.
Who told you that?
I do so.
That's not true.
I think you misunderstood what I said.