Eric: Good morning Sabrina. How are you today?
Sabrina: I'm fine but my computer is on the fritz again.
Eric: Oh - I thought that the help desk had fixed that yesterday?
Sabrina: Yeah so did I. They told me that it was fixed but now it has a new bug.
Eric: Maybe it's a case of GIGO?
Sabrina: What is GIGO?
Eric: I can tell you what GIGO means and some more computer English while we wait for the IT staff to fix your computer?
Sabrina: Anything to take my mind off this problem Eric!
1) Fritz: slang word for something that is broken or not working properly
ex:My alarm clock is on the fritz and that is why I am late to work again.
2) Help Desk: a department in a company that can help you with any computer or printing problems
ex:The help desk staff in our company are always stressed out because the computers are old.
3) Bug: a problem with a computer or computer software
ex:After we tested the new software, we found so many bugs that had to be fixed.
4) GIGO: Garbage In, Garbage Out. This is an old saying in computer programming. Computers can only do what you tell them and if you tell them the wrong thing, they will do the wrong thing.
ex:The help desk told me that my computer was working fine and the problem was caused by GIGO!
5) Policies: rules that people should follow
ex:My company has a casual Friday dress policy so everyone wears relaxed clothing such as jeans and tee-shirts then.
6) Virus: nasty software that can destroy or delete your computer's files
My computer got a virus from the Internet because I did not use the virus scanner carefully.
The personal computer is one of the greatest tools ever invented by man and almost everyone in a company these days will need to be able to use one to do their job properly. Because computers are so important and expensive, most companies have policies about their use.
Most companies are very careful about viruses these days. If you use floppy discs from others, you should always use a virus scanner before you put the disc in your computer.
If the company gives you a password for your computer, you should not write it down on a piece of paper. Try to remember it instead.
If you can choose you own password, don't choose something that others could guess easily such as your name or birth date. Try to remember to change your password every month.
Although MP3's and on-line chat are lots of fun, most companies don't like you use them at work during work time. Not only are you not working efficiently if you are chatting on-line but MP3s can make the Internet really slow for everyone else.
Linda : It seems that your computer is fixed now?
George: The guys from the help desk fixed it straight away.
Linda : Did they tell you what they found wrong with it?
George: They found a virus but I don't know how it got on my computer. I always used a virus scanner.
Linda : Maybe you caught the virus from the Internet.
George: No, our company has a strict policy about the Internet and I always follow it carefully.
Linda : Well, as long as was fixed, that's the main thing right?
George: Absolutely. What did we do before computers were invented - I get so stressed when mine is on the fritz.
Linda : Right. I just wish that computers could make learning English easier!
George: Practice Linda, practice.
Linda : See you later George.