Thank you for your letter of March 15.
We are very sorry that we cannot accept your cancelling the order, because your products have been completed and we are going to load and transport them. And your order is especially designed for your customers. So we have difficulties to accept your request.
I am very sorry to inform you that we still want to cancel the order.
We cannot undertake the price since our company is facing financial problems.
We urge you to understand our situation and apologize to you again.
Thank you for your reply. We sincerely hope to entertain business. But our customers want a lower price. We can continue the order if you could give me a discount.
We are looking forward to your early reply.