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世界500强员工必用英文e-mail大全第三章 Unit 12-2 订货失误的道歉

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2. 订货失误的道歉

订货失误的道歉英文邮件范文1

Dear Mr. Wang,

I am writing to inform you that we made mistakes in placing order No.1234 with you. We planned to order white shirt size L, but the results turned to be that we have booked white shirt size M. We hereby request a correction of the mistake. We are quite clear that this will cause you trouble, for which we extend our sincere apology.

We would appreciate it if this situation could be resolved.

We look forward to your reply.

Yours sincerely,

Li Ming

尊敬的王先生,

我写信是想告诉您我方在贵方所下的编号为1234的订单发生了错误。我们本来打算是要订L型号的白色衬衫,但结果我们订了M型号的白色衬衫。我们现在要求修订这一错误。知道此事会给贵公司带来麻烦,还请海涵。

如果问题得到解决我们将感到很欣慰。

期待您的回信

李明

谨上

订货失误的道歉英文邮件范文2

Dear Mr. Li,

We acknowledge your letter of April 12, requesting a size change of the shirts.

We are delighted to grant your request, since we have not begun to arrange shipment.

Enclosed please find the contract, and make the amendment accordingly and then send back to us. Thank you for your cooperation.

Yours sincerely,

Wang Jing

尊敬的李先生,

贵方4月12日要求更改衬衫型号的信件收悉。

由于我们还没有安排装船,我们很高兴答应你方的请求。

附件请查收合同一份,请假相应修改后寄还我方。

感谢您的合作。

王京

谨上

订货失误的道歉英文邮件范文3

Dear Mr. Li,

Your letter of April 12 put us in a dilemma, as the shipment of your order was almost ready. You should have informed us earlier. We will arrange replacement the soonest possible. But we are afraid the shipment will be a few days later than the date stipulated in the contract.

Yours sincerely,

Wang Jing

尊敬的李先生,

贵方4月12日的来信使我们很为难,你方的订单装船手续几乎完备。你们应当早些通知我们。我们会尽快安排更换型号。但是,恐怕装船的时间会比合同约定的晚上几天。

王京

谨上


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