世界500强员工必用英文e-mail大全第三章 Unit 12-8 忘记取消订单的道歉

8. 忘记取消订单的道歉

忘记取消订单的道歉英文邮件范文1

Dear Sir or Madam:

On March 23, 2011, I booked a room at your hotel where I was due to be staying on April 13, 2011 for 1 night (booking ref: RH/3140), as I planned to attend a meeting in your city. Unfortunately, I was informed the meeting was cancelled on April 5 and, what was worse, I forgot to cancel the reservation with you until yesterday when the receptionist at your hotel called me for the reason why I did not check in.

I am quite sorry for the trouble I have caused you. And I will give up the ￥50 deposit for your compensation.

Yours sincerely,

Li Qing

尊敬的先生/女士：

我于2011年3月23日在你们酒店预订了一间房，预备2011年4月13日入住一晚(订单编号：RH/3140)，准备参加在你市举行的一个会议。但在4月5日我接到通知该会议取消了。更糟糕的是，我居然忘记了取消预约，直到昨天你们酒店的前台打来电话询问我为什么没有入住。

我很抱歉给你们造成了麻烦。我放弃50元的定金作为对你方的赔偿。

李清

敬上

忘记取消订单的道歉英文邮件范文2

Dear Ms. Li,

We acknowledge receipt of your letter of April 14, explaining the reason you did not check in on April 13. We are sorry for not being able to serve you, but please allow us to serve you next time when you come to our city.

Yours sincerely，

ABC Hotel

尊敬的李女士：

我们收到了您4月14日的来信，阐明您4月13日没能入住我店的原因。我们为没能为您提供服务表示遗憾，但是下次您到我市来的时候请让我们为您服务。

ABC酒店

敬上

忘记取消订单的道歉英文邮件范文3

Dear Ms. Li,

We acknowledge receipt of your letter of April 14, explaining the reason you did not check in on April 13. We thank you for your cooperation and are looking forward to serving you in the future.

Yours sincerely,

ABC Hotel

尊敬的李女士：

我们收到了您4月14日的来信，阐明您4月13日没能入住我店的原因。我们很感谢您的合作，期待以后能为您服务。

ABC酒店

敬上