世界500强员工必用英文e-mail大全第三章 Unit 12-12 意外违反合同的道歉

12. 意外违反合同的道歉

意外违反合同的道歉英文邮件范文1

Dear Sir or Madam:

I am very regretful to hear that the quantity of the shipment wasn't in line with that stipulated in the contract.

We have studied the investigation report you sent to us and checked with the clerk who was responsible for your order, and we have to confess that due to our negligence we have made the mistake and it is against our contract. We are now arranging shipment for the rest of the consignment and we will inform you of the delivery date when it is settled.

We extend our sincere apologies for any inconvenience you have experienced.

Yours sincerely,

Li Hua

尊敬的先生或女士：

对于你方所投诉产品的数量与合同上的不一致的问题，我们深表遗憾。

我们已经研究过你方给我方寄送的调查报告，经与我们的办事员核对，我们必须承认由于我们的疏忽，我们发生了错误，并违反了合同。我们正在安排其他货物的装船事宜，并且一旦到货时间确定，我方就会通知你方。

我们为给你方带来的不便表示道歉。

李华

谨上

意外违反合同的道歉英文邮件范文2

Dear Ms. Li,

Thank you for your reply. We appreciate your disposal regarding this incident.

We would like to establish a long business relationship with you, since we can see you are a responsible partner through this incident.

Yours faithfully,

亲爱的李女士：

感谢你的来信。我们很欣赏贵方对这件事的处理。

我们愿意与贵公司建立长期的合作关系，因为从这件事我们认识到贵公司是负责任的合作伙伴。

谨上

意外违反合同的道歉英文邮件范文3

Dear Ms. Li，

Thank you for your reply and we are willing to accept your apology for the incident. We are looking forward to the early delivery of the rest of the order.

Thank you for your cooperation.

Yours faithfully,

亲爱的李女士：

感谢你的回复。我们愿意接受你方的道歉。我们期盼着其他货物早日抵达。

谢谢你的合作。

谨上