F: Hello, welcome to prise star hotel. How may I do for you?
M: Hi, yes, I have a reservation. My secretary called and booked a room a couple of weeks ago, the reservation should be for a double bed, none smoking room.
F: And what name of reservation made under?
M: It should be under Steve Johnson.
F: Mmm, let me see, it seems there is no Johnson listed for a room for tonight, is there any other name that you reservation list under?
M: No, here is the confirmation number, would that help? It is 898007,I had the room booked with a visa cord card.
F: Ah, yes, here it is, you have a standard double room, non smoking on the 3rd floor, I just need to see some identification and the credit card you booked the room with if you don’t mind.
M: Sure, here it is. Would it be possible to check out and pay the bill in the morning, also, what time is breakfast served?
F: There is a continental breakfast buffet from 6:00am to 10:00am, it’s in the lobby.
Also you can settle your bill in the morning, but we require a 20% deposit upfront, but I can just keep a record of your credit on file. Ok, I’ve got you all set up if you could just sign here, and initial here, here is your room key, anything else I can do for you?
M: Yes, could you call me a taxi please?
Book: to make arrangements to stay in a place, eat in a restaurant, go to a theatre etc at a particular time in the future 预约，预定
I'd like to book a table for two for 8 o'clock tonight. 我想订一张今晚8点的两人餐桌。
Reservation: an arrangement for a seat on a plane or train, a room in a hotel, etc. to be kept for you
I'll call the restaurant and make a reservation. 我要给饭店打个电话预定座位。
We have reservations in the name of Grant. 我们是以格兰特的名字预定的。
Check out: 结帐离开
Mrs Hyde has checked out this morning.
He carved his initials on the wall.
M: Excuse me, can you help me? I would like to change rooms if possible, I couldn’t sleep at all last night, because the people in the room next to mine were making a lot of noise, also if at all possible, I’d like a room that doesn’t overlook the street, between the noisy neighbors and the highway outside, I didn’t sleep a wink.
F:I am so sorry to hear that sir, let me check and see what is available, what room are you in now?
M:I’m on the 6th floor, room 698,I’v had many problems with that room, just this morning, I called someone up to fix the light fixture in the bathroom, it didn’t work, and it still doesn’t work.
F:Oh,dear, well,it looks like we have a few rooms available, can I put you into a room on the 17th floor? It has a balcony and it doesn’t face the highway.
M: Ok, that would be very nice! What do I need to do to transfer?
F: Let me check you out of your old room, you have to sign here, and acknowledge these changes and also the charges to your previous room. Then I can hook you right up to room 1780.
M: Mmm, I don’t think the charges are right, can you explain them please?
The house on the hill overlooks the valley.
We are going to have the TV fixed.
The building faces the big river.