Phone Skills 电话技巧
Miss Green: Accounting Department, Miss Green speaking. How may I help you?
Mr. Lee: I'm calling for Mr. Jones.
Miss Green: And who may I say is calling?
Mr. Lee: This is Leo Lee.
Miss Green: Mr. Lee from Sales? Hold on just a minute, Mr. Lee. I'm sorry, he's not answering his phone. He must have stepped away from his desk. Would you like to leave a message?
Mr. Lee: Yes, please tell him I called, and have him call me back as soon as he has some time.
Miss Green: Yes, I'll have him call you right away, Mr. Lee. Goodbye!
Mr. Lee: Thanks! Goodbye!