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商务英语播客 第71 课:捎口信

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http://online2.tingclass.net/lesson/shi0529/0008/8462/71.mp3
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Welcome back to Business English Pod. This is the second part of our look at answering the phone and taking a message. In this lesson, we’ll focus on taking a message.

欢迎回到商务英语播客,这是有关回电话和捎口信的第二部分,这节课中,我们来学习下捎口信。

We’ll look at ways to ask someone to leave a message, information that should be included in a message, and how to offer help. You will also learn how to acknowledge, check back andconfirm information that a caller gives you.

我们来看下让某人留言的方法,情况应该包含在信息中,并包括如何提供帮助。你也会学到如何

告知收到,核对并确认留言者提供给你的信息。

Now, let’s rejoin Mark, who works for a company called Trivesco. He is calling a shipping company, Daneline, hoping to speak with someone named Sylvie Petersen. Sylvie is not there, so Mark has to leave a message with Amy, the receptionist.

现在,我们重新加入为Trivesco公司工作的Mark。他正在给船舶公司Daneline打电话,希望和叫作Sylvie Petersen的人说话。Sylvie并不在哪儿,所以Mark必须把信息让接待员Amy传话。

Listening Questions:

1. How does the tone of Amy’s voice sound?

2. What information does Mark include in his message?

3. How does Amy make sure she has Mark’s phone number correct?

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