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商务英语播客第94课:接受订货

所属教程:商务英语播客

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In this Business English Pod episode, we’ll be focusing on the language of taking an order and discussing standard terms, such as delivery time, payment method, and so on.

在这节商务播客中,我们来学下“接受订货”的语言,并讨论下标准术语,比如:交货时间,支付方法和其他的。

The listening takes us back to the Foxtrot showroom in Las Vegas. As you’ll recall, Foxtrot is the American distributor for Viva, an Italian clothing, or Apparel, manufacturer. Bill is a buyer for a chain of department stores, who has now decided to purchase from Viva. Foxtrotrepresentative Adrianne and her Viva partner, Mario, discuss Bill’s order with him.

对话将我们带回拉斯维加斯的Foxtrot展览室,Foxtrot是意大利服装厂Viva美国的经销商。Viva是连锁百货公司的采购员,他已经决定从Viva购买商品。Foxtrot的代表Adrianne和Viva合作伙伴Mario正在讨论Bill的订单。

Before we get started, it’s important to emphasize that this conversation is not really anegotiation, but rather a situation where most parts of the deal are already agreed to. So, in this episode, we’ll be studying vocabulary for summarizing the terms of a typical commercialorder and learning phrases for managing customer-vendor relationships, for example byreassuring the customer to build goodwill.

在课程开始前,有必要强调下这个对话并不是真实的商务谈判,而是双方已经同意部分交易的情形。所以在这节课中,我们来学习下接受订货的总的术语。并学习下维护客户供应商关系的短语,比如,善意地消除顾客的疑虑。

Listening Questions:

1) When he says, “We operate on a narrow window for deliveries,” what does Bill mean?

2) The term chargeback refers to all or part of a fee being refunded, or returned, to the buyer. For what situation is Bill quite “strict on chargebacks?”

3) When would Bill like the first delivery to be made, and why?

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