第一句：We have decided to compensate yourloss.
A: Hello, Mr. Smith.
B: Hello, Mr. Wang.
A: I am calling to see if you have accepted our claim.
B: We have decided to compensate your loss.
第二句：We shall credit to your account £760 to cover both the value of the goodsshort delivered and your imspection fee.
A: How much do you want to pay us?
B: We shall credit to your account £760 to cover both the value of the goods short deliveredand your imspection fee.
A: Do you think that's enough?
We shall remit to you an amount of £2,000 in compensation for the loss.
We are willing to give you an 18% allowance of the next shipment to compensate you forthe loss.