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商务英语天天说 第246天:怎样写道歉信

所属教程:商务口语天天说

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http://online2.tingclass.net/lesson/shi0529/0008/8738/246.mp3
http://image.tingclass.net/statics/js/2012
  星级典句:

  第一句: I was very concerned when I received your letter yesterday.

  我对昨天你的来信非常关心。

  A: I was very concerned when I received your letter yesterday complaining that the central heating system in your new house had not been completed by the date promised.

  昨天收到你的来信,抱怨你新家的中央供暖系统未按规定时间装好,对此我非常关心。

  B: What's that?

  那时候什么?

  A: A letter of apology.

  一封道歉信。

  第二句: We are sorry we cannot send you immediately the catalogue and price list.

  对您所要的目录和价格单,很抱歉不能马上过去。

  A: We are sorry we cannot send you immediately the catalogue and price list for which youasked in your letter of March 10.

  来信所要的目录和价格单,很抱歉不能马上过去。

  B: Why?

  为什么?

  A: Supplies are expected from the printers in two weeks and as soon as we receive them, wewill send you a copy.

  印刷商两周后供货,一旦收到,我们将给您寄去一份。

  其他表达法:

  Dear Mr./Ms,

  I was very concerned when I received your letter yesterday complaining that the centralheating system in your new house had not been completed by the date promised.

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