Return of goods
A: The painwork on the body of the cars has become discolored.
B: We have looked into the matter and found it was due to a chemical imbalance in the paint used in spraying the vehicles.
A: I'll return the goods to you, postage and packing forward.
B: Actually we are taking these models out of production and calling in all those that we have supplied.
A: That's fine. When do you think we can get the replacements?
B: We have contacted our own suppliers and they said the replacements are on their way to us by express train. You should receive them within a week.
A: This is our initial order with which you and we are far from satisfied.
B: I apologize for the inconvenience and please permit me to point out that this kind of fault rarely occurs in our fatory. This is the first time, and I promise, it'll also be the last time. Please trust me.
1. forward 本文中的意思是“预约的，货的，预定的”
1) adj. 向前的;早的;迅速的
eg. The message may also have a forward and reserve routing paths.
eg. It is this nameless fear which blocks our efforts to move forward.
eg. The hi-tech has put forward our production this year.
eg. He is marking their forward closely.
2) payment forward 预付货款
Buyer must forward payment within 3 days of winning this auction.
1. call in 在文中是“ 收回 ”的意思
eg. Do you mind if I call in you this evening?
eg. You may find a new apartment or decide to call in the painters or repair men.
2. far from 远非，一点不……
eg. I’m far from content.