Just moved in.
Floor above, new label.
Could have just replaced it.
No-one ever does that.
Hi, um, I live in the flat just below you. I don't think we've met.
你好 我就住你家楼下 但好像没见过你
No, well, er, I've just moved in.
Actually, I've just locked my keys in my flat.
Do you want me to buzz you in?
Yeah. And can we use your balcony?