When we unwrapped the cases, we found the goodspartly soaked by rain.
We found half the goods broken.
We found half the goods beyond repair.
We found half the goods unusable.
It's obvious that the fruits are no longer suitable for consumption.
It's clear that the goods are useless now.
The result of our investigation said the damage was caused sometime in transit.
According to our survey report, the damage was caused by poor packing.
Our surveyors stated that carelessness on the part of the manufacturer caused the shortage.
We have no alternative but to file a claim.
We claim a compensation of $10,000.
We have to make a claim for a compensation of $3,000.
Please make an investigation and send us the goods to meet the shortage as soon as possible.
The home office asked me to drop in on you. They said you have a complaint.
Sorry, but I have a complaint.
What's the nature of the problem?
We can't use most of the material you sent us on the last shipment. Some were water-stained.some soiled.
I suppose you won't be convinced until you have seen it with your own eyes.
Really? I'm sorry to hear that.
Look! These bales don't appear to have been properly packed. They have become soaked.
But the goods were in fine condition when shipped.
The result of our investigation said the damage was caused sometime in transit, but it'sinadequate packing which allowed damages to the packages in the first place.