[00:04:17] We need to go to the source to work them out.
[00:06:42] What problem are you having, exactly?
[00:11:06] The complaint rate for our new product line is very high, almost eight percent.
[00:16:20] That is high.
[00:19:04] We keep finding problems when testing the sound boards.
[00:23:20] But your promotional materials claim the broads are the least expensive of their types on the market.
[00:30:15] The least expensive, but still fully functional.
[00:34:10] And we think that your factory needs to take measures to improve quality control.
[00:39:56] That will involve additional expenses for us, which we will have to pass on to you as a rate hike.
[00:47:29] I am afraid that is not acceptable.
[00:49:52] You contract says that you will deliver a product with a reject rate of less than six percent.
[00:56:03] Well, I will tell you what, Mr. Li.
[00:59:21] I will review the contract and talk with management.
[01:03:01] Then we will get together and hash this out.