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外贸英语一点通第182期:市场调研之质量调查

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Quality Research 质量调查

A:Good morning, can I speak to Mrs. Smith?

早上好,我能和史密斯太太讲话吗?

B:Speaking please. This is Mrs. Smith.

请讲。我就是史密斯太太。

A:Oh, hello. Mrs. Smith, I'm market surveyor from China Anycall. You bought a cellular phone from our company on August 14th, didn't you?

你好,史密斯太太。我是中国三星公司的市场调查员。你在8月14日购买了我们公司的一部手机,对吗?

B:Yes, that's right.

是的。

A:What do you think of it since you've started to use it?

从开始使用,你觉得它怎么样啊?

B:Er... Generally speaking, it's not bad.

嗯,总体来说,还不错。

A:Any suggestions for us?

有没有什么意见呢?

B:Hmm... The battery of this cellular phone seems to be exhausted quite easily. Yesterday I made three calls, no more than 60 minutes, and it ran out. How surprising!

嗯……这部手机的电池好像一下子就用完了。我昨天打了三个电话,总共通话时间不到60分钟,就没有电了,真是奇怪。

A:I'm sorry to hear that. For this problem, we'll send an engineer to your home within two couples of days to fix that. Is that OK?

我很抱歉听到这个消息。我们将在四天之内派一名工程师到你家去解决这个问题,行吗?

B:Very good. Thanks. I'm looking forward to that.

太好了,谢谢。我期待着。

A:Thank you very much for your precious advice. We'll do as much as we can. Bye.

谢谢你对我们产品的支持。我们将竭尽我们所能。再见。

B:Bye.

再见。

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