外贸英语一点通第212期:酒店入住之取消预订

[00:00.09]Cancel a reservation 取消预订 [00:01.08]Room reservations. May I help you? 订房服务，有什么可以帮忙的吗？ [00:05.06]Yes. I'd like to cancel a reservation, because the travel schedule has been changed. 由于旅行行程的改变我想取消预订的房间。 [00:10.04]That's OK. Could you tell me in whose name was the reservation made? 好的，请告诉我预订者的姓名。 [00:13.30]White. Can you spell it? Yes. W-H-I-T-E. 怀特。您能拼写一下吗？好的。W-H-I-T-E。 [00:17.24]And what was the date of the reservation? 您预订的时间？ [00:21.38]From October 18th for 4 nights. 从10月18日开始，4个晚上。 [00:23.55]Excuse me, but is the reservation for yourself or for another party? 麻烦问一下，预订者是您本人还是其他人呢？ [00:27.52]It's for my boss. 是我的老板。 [00:30.43]Well, may I have your name and phone number, please? 好的，可以留下您的姓名和电话号码吗？ [00:33.01]Yes, it's Ellen Smith, and my number is (0211) 232-3982. 好的，艾伦·史密斯，电话是(0211) 232-3982。 [00:37.51]Thank you, ma'am. I will cancel Mr. White's reservation from October 18th for 4 nights. My name is Liu Lin and we look forward to another chance to serve you. 谢谢您，女士。我将帮您取消怀特先生从10月18日开始4个晚上的预订。我的名字是刘琳，希望今后有机会再次为您服务。 [00:49.16]Thank you the same, Miss Liu. 也谢谢你，刘小姐。 [00:51.23]It's my pleasure. Goodbye. 不客气，再见。

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