(Guest B wants to change a room. He goes to the assistant manager A.)
A: Good morning, sir. What can I do for you?
B: I'm Brown. I'm in Room 608. Can you change the room for me? It's too noisy. I were woken up several times by the noise the baggage elevator made, it was too much for me.
A: I'm awfully sorry, sir. I do apologize. Room 608 is at the end of the corridor. It's possible that the noise is heard early in the morning when all is quiet.
B: Anyhow, I'd like to change my room.
A: No problem, sir. We'll manage it, but we don't have any spare room today. Could you wait till tomorrow? The American Education Delegation will be leaving tomorrow morning. There'll be some rooms for you to choose from.
B: All right. I hope I'll be able to enjoy my stay in a quiet suite tomorrow evening and have a sound sleep.
A: Be sure. I'll make a note of that. Everything will be taken care of. And if there is anything more you need, please let us know.