购物英语口语掌中宝 Unit12: 处理退货的事

处理退货的事

C= Customer S= Salesperson

The customer has just picked out a shirt and a pair of pants and the salesperson is gift-wrapping them for him.

C: What is your policy on returns?

S:If you bring them back with your receipt within seven days, you'll get a full refund.  Also, if you  need alterations to the pants, just bring them in and we'll do them for free.

C: Sounds good.

S: That'll be $70, please. Will you be paying by cash or charge?

C: Charge. Here's my card.

S: Okay, sir, here you are. Thank you very much.

C: Thank you.

单词学习笔记

1．pick out... 挑选……
例：Tracy went to the department store to pick out some gifts for her friends.
（特蕾西到百货公司为她朋友挑选一些礼物。）

2．bring sth back 带回某物
= bring back sth
例：Mr. Wilson  made a business  trip  to. Europe  and  brought back  some souvenirs for his children.
（威尔森先生到欧洲出差，并为他的孩子带回一些纪念品。）

3．receipt n．收据

4．refund n．退款

5．alteration n. 修改；改变
alter vt. 修改（衣服，房屋等）；改变（形状，外貌等）
make an alteration to sth 修改／变更某物
例：Because of his spy's report, the general made several alterations to his battle plan.
（由于情报人员的报告，那位将军把作战计划做了几项修正。）
Your skirt should be altered; it's too long.
（你的裙子应该改一改，它太长了。）

6．本文：
Sounds good 听来不错。
= It sounds good.

7．cash n．现金 & vt. 兑现，兑付（支票等）
cash in on... 利用……
= make use of...
例：I hate people who cash in on others' sympathy.
（我痛恨那些利用他人同情心的人。）

8．本文：
... paying by cash or charge? ……现还是刷卡？
= ... paying by cash or by charge?
charge n. 刷卡