What shall we do when we find a shortage in the shipment'?
You should do one of the two things : either to lodge a claim with the ship-owner or with the insurance company.
Shall we leave it to the brokers.
Yes. They usually do it.
Do they charge for that?
Of course. In Europe.they charge a commission of l% of the amount of the claim for their service.
Is it the same in America'?在美国是怎样的情况?
They do the work without charge to the importer.
lt's part of their service . isn't it'?
Is it enough to claim with an on board bill of lading".
No. you must also obtain a statement from the shipping agent
certifying that the goods were actually loaded on their vessel for
A: I see. By the way.how do we prove the ownership of our goods'.
B : You must provide full original set of ocean bills of lading origina insurance policy or certificate. and the original commercia invoice.
A: I see. Thank you.
B. You are welcome.