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外贸英语话题王4-1-5:退货

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2016年02月05日

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A: The paintwork on the body of the cars has become discolored.

A:汽车上的外漆都退色了。

B: We have looked into the matter and found it was due to a che-mical imbalance in the paint used in spraying the vehicles.

B:这事我们已经调查了,发现喷这批车使用的油 漆成分比例不当。

A: l'II return the goods to you.postage and packing forward.

A:我把货退给你们,邮费包装费到付。

B: Actually we are taking these models out of production and calling in all those that we have supplied.

B:事实上,我们已不生产这一型号的车了,以前 供应的车也要收回来。

A: That's fine. When do you think we can get the replacements?

A:那很好。你认为什么时候换货能到?

B: We have contacted our own suppliers and they said the repla- cements are on their way to us by express train. You should receive them within a week.

B:我们和供货商联系过了,他们说换货用直达火车。

A: This is our initial order with which you and we are far from sati-sfied.

A:这是我们首次向你们订货,结果很不令人满意。

B:I apologize for the inconvenience and please permit me to potnt out that this kind of fault rarely occurs in our factory. This is the first time,and I promise.it'll also be the last time. Please trust us.

B:给您带来了不便,我深表歉意。请允许我指出 一点,我们的车很少出 这类问题。这是第一次,我保证也是最后一次。请相信我们。

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