为交货延迟而道歉 Apologizing for Delayed Delivery

经典范文 Model

Subject：Re：Re：Re：Re：Re：Re：XZ range

Dear Mr. Wang，

I would like to apologise for the delay in delivering your order. I have looked into the matter and found that it resulted from a problem in our distribution department.We have now resolved this problem and your order has been shipped out today by express delivery at no extra cost to you.You should receive them in 2 days.

Please accept our sincere apologies for any inconvenience we have caused you and your customers.

Yours sincerely，

Tina Wong

主题：回复：回复：回复：回复：回复：回复：XZ系列产品

亲爱的王先生：

我要为延迟交货而向您道歉。我已经调查了此事，原因是我们的物流部门出了点问题。现在我们已经解决了这个问题，而且，您订的货物已经于今天发了快递，这无须您再支付额外的费用。您应该会在两天之内收到货物。

就我们给您以及您的顾客造成的不便，请接受我们真诚的道歉。

蒂娜·黄谨启