Subject：Non-arrival of order
Dear Sir，
I am getting concerned about my order for a new modem. I placed the order on your web site using my credit card two months ago on June 12，2010；my customer number is 55555，and the name on the account is Jane Lee.I requested that you ship the modem to me at my home address in Beijing.
I ordered my modem through you because the price was so low；however, if you cannot get my order to me by August 20，please credit my account, and I will buy the modem locally.
Yours sincerely，
Jane Lee
敬启者：
我现在有些担心我订购的那个新调制解调器。我是两个月前，具体日期是2010年6月12日，在你们的网页上用信用卡下的订单，我的用户号是55555，用户名为简·李。我要求你们把那个调制解调器寄到我在北京的家庭住址。
我向你们购买调制解调器是因为你们的价格很便宜，但是，如果你们不能在8月20日前把货送到，就请你们退款，我将在本地购买调制解调器。
简·李谨启