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淘金大学英语6级写作范文背诵100-86

所属教程:淘金大学英语6级写作范文背诵100篇

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qinting

2019年01月19日

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https://online2.tingclass.net/lesson/shi0529/10000/10172/taojin6-86.mp3
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[00:08.16]A Letter of Apology

[00:11.09]Dear Sir,

[00:13.57]We've received your letter of complaint about the TV set

[00:17.80]you bought on August 8 in one of our chain stores.

[00:21.72]We are sorry to hear that

[00:23.59]and want you to know we share your concern.

[00:26.64]Consumer satisfaction is most important to us,

[00:31.38]and we sincerely regret

[00:33.50]that the TV set you bought from us is inferior.

[00:37.42]I notice that you have been a loyal customer

[00:40.84]of our company for many years,

[00:43.33]so you know that things like this do not happen quite often.

[00:47.81]We always enforce severe procedures

[00:51.31]to ensure products sold in our chain stores

[00:55.12]are of high quality.

[00:56.92]And the information you gave us about our product

[01:00.72]has aroused great attention of relevant company officials.

[01:05.32]Please return the TV set with packing to us.

[01:09.55]We will replace it with a new one at once

[01:12.97]and refund you the freight too.

[01:15.64]Again, we apologize for the inconveniences caused.

[01:20.19]Yours truly, Manager of the Sales Department

[01:24.73]

淘金大学英语6级写作范文背诵100篇

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