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金融时报:不要过早夸赞员工

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2021年09月28日

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不要过早夸赞员工

新员工入职时像阳光般温暖反而会埋下问题的隐患?

测试中可能遇到的词汇和知识:

haphazardly偶然地,随意地[,hæp'hæzədli]

indication指示,指出;迹象;象征[ɪndɪ'keɪʃ(ə)n]

niggl拘泥小节;为琐事费时;挑剔['nɪg(ə)l]

disengage脱出;松开[,dɪsɪn'geɪdʒ; ,dɪsen-]

drain消耗[dreɪn]

succumb屈服[sə'kʌm]

gratification满意;喜悦[ɡrætɪfɪ'keɪʃn]

misery痛苦,悲惨;不幸;苦恼['mɪz(ə)rɪ]

frustrate挫败的;无益的[frʌ'streɪt; 'frʌs-]

refrain节制,克制;避免;制止[rɪ'freɪn]

indulge沉溺;满足;放任[ɪn'dʌldʒ]

sword刀,剑;武力,战争[sɔːd]

domestic bliss家庭的极大幸福

Why being too nice to new staff can store up problems (510 words)

By Emma De Vita

It may feel right to go easy on a new member of staff but failing to give critical feedback early on will only store up trouble. By the time they receive real feedback, they may already have made substantial mistakes, damaged relationships and undermined their credibility.

“Negative impressions of a new hire tend to stick and can be virtually impossible to turn around,” says Professor Michael Watkins of IMD, the Swiss business school.

His advice is to give your new hire honest feedback early on but in a systematic way. If you give it haphazardly they might feel they are being singled out or are in serious trouble, he says. It is better instead to give a comprehensive verbal assessment around the 60-day mark.

“Enough time has gone by for the new person and the organisation to get to know each other but it happens soon enough to catch early indications of trouble.”

Judge carefully whether an error is worth discussing in the first few weeks, says Edward Houghton, of the Chartered Institute of Personnel and Development. “If it's a minor niggle, wait,” he says.

“If you pick up on small mistakes you might give the wrong impression and they might disengage.”

Prof Watkins recommends allowing 30 days for someone to demonstrate corrective action. If a new recruit ignores your advice, “it is never a good sign — you should prepare for their departure,” he adds.

Turn the music off

A morning commute need not be a drain, so long as you use it to plan work rather than succumbing to instant gratification, such as listening to music. Harvard Business School research finds that commuters who use their journey to think through daily tasks are less emotionally exhausted and more satisfied in their jobs than commuters who do not.

By preparing ahead, they use their time at work more effectively and so are less time-pressed and stressed. Using the morning commute to think about work also helps you to go from being “home” you to “work” you.

While it has previously been found that a long commute might not necessarily equate to misery, this research goes some way to understanding why that might be.

It comes down to self-control, say the authors of the study. Commuters with less self-control tend to view their commute as something frustrating to endure and prefer to distract themselves with non-work pleasures: music or daydreaming. While those activities might be more pleasurable than thinking about work, it is the commuters who refrain from indulging that end up happier at work.

When two become one

“We were worried it could all turn a bit Game of Thrones — you know, swords through the head-type problems.” So Sebastian James, chief executive of Dixons Carphone told Management Today recently about the 2014 merger of Dixons and Carphone Warehouse.

“But no. We've moved into our boyfriend's flat, we're off the honeymoon period now and have decided who puts the bins out and who does the washing up.” If only all mergers ended in such domestic bliss.

请根据你所读到的文章内容,完成以下自测题目:

1.Which is not right about failing to give critical feedback early to the new member?

A.good performance

B.have made substantial mistakes

C.have made substantial mistakes

D.undermined their credibility

答案(1)

2.When is appropriate time to give the new hire comprehensive verbal assessment?

A.30-day

B.45-day

C.60-day

D.70-day

答案(2)

3.How long does someone need to demonstrate corrective action?

A.20 days

B.30 days

C.45 days

D.50 days

答案(3)

4.Which is not the result of preparing ahead?

A.use time at work more effectively

B.less protracted

C.less time-pressed

D.less stressed

答案(4)

* * *

(1)答案:A.good performance

解释:过早的给新员工评价会导致员工在真正得到实际评价的时候,已经犯了错误,影响了员工之间的关系以及破坏了员工的可信度。

(2)答案:C.60-day

解释:一个新的员工给出综合的口头评价时,时间最好掌握在其进入工作岗位的六十天左右。

(3)答案:B.30 days

解释:新的员工最好在三十天左右就能表现出其对错误做法的及时改正。

(4)答案:B.less protracted

解释:提前准备好理清一天的工作会使员工在工作时更加有效率,减少时间给予的压力以及实际的压力。


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