英语商务电子邮件：不能完成订单 Unable to Fulfill This Order

不能完成订单 Unable to Fulfill This Order

经典范文 Model

Subject：Order No 12345

Dear Mr. Cui，

We are very pleased to receive your order for 2，000 units of our new personal entertainment product—the“Portable Game Center”. However, owing to inventory depletion, I'm sorry to inform you we are unable to fulfill this order at the moment.

As one of our most valued clients, we would like to offer you a special 8%discount if you would like us to hold your order on a first priority basis. It is because of clients such as yourself, who have supported the successful growth of our business over the past five years, that we are keen to retain your patronage.We can assure you the product quality and service will remain the same irrespective of the discount offered.

Please advise us of your decision by the end of this week.

Shanghai Entertainment has the highest regard for the cooperation with your firm. We are very sorry for the inconvenience and thank you for yourunderstanding in this matter.

Best regards，

Robert Wu

Sales Representative

主题：第12345号订单

亲爱的崔先生：

我们非常高兴收到您的订单。您要订购2000件我们最新的个人娱乐产品——便携式游戏中心，但是，我非常遗憾地通知您，由于库存不足，我们目前无法满足您的订货要求。

您是我们最重要的客户之一，如果您同意以最优先供货权为条件等待我们的供货而不另寻卖家的话，我们愿意给您8%的折扣。因为您这样的客户在过去的5年里一直支持着我们，使我们的业务日益发展壮大，我们非常希望您能一直惠顾。我们向您保证，我们的产品质量与服务水平都将保持不变，这些与给您的折扣无关。

请您于本周末前告知我们您的决定。

上海娱乐公司极为重视与贵公司的合作。对此给您带来的不便我们深表歉意，并感谢您对此事的理解。

此致

敬礼！

罗伯特·吴

销售代表