服务英语·出售鲜花 情景对话

服务英语·出售鲜花 情景对话

对话1

C: Good morning, can I help you?

上午好，你买什么?

M: It's Mothers' Day today. I want to buy some flowers for my mother.

今天是母亲节，我要送我妈妈几枝花。

* * *

C: What does your mother like?

你妈妈喜欢什么花？

M: Last year I bought her some lilies of the valley, and she liked them very much. But this year I want to buy something different.

去年我买的铃兰，她很喜欢，但是今年我要买点别的花。

* * *

C: What about tulips? They look very beautiful.

郁金香怎么样？很漂亮的。

M: Tulips? Ok, I'll buy some tulips. How many do you suggest?

郁金香？行，我买郁金香吧。我买几支好呢？

* * *

C: As many as you like.

您想要多少就要多少。

M: OK. How will you wrap them up for me? In a bouquet or put them in a basket?

好的。请问你怎么为我包装呢？打成束还是放在花篮里？

* * *

C: It depends on you. Which do you prefer?

您来定。您更喜欢哪种方式呢？

M: I'd like to put them in a basket.

我想把它们放花篮里。

* * *

C:Yeah. They look more beautiful in a basket.

是的。这些花放花篮里看上去更漂亮。

对话2

Clerk: Good afternoon. Can I help you?

下午好。有什么可以帮您吗？

Customer: I want to order 300 bouquets of pink carnations for nurses to wear in our hospital for Nurses' Day. Can you deliver them tomorrow?

我想预订300束粉红色康乃馨让医院的护士在护士节佩带。你们明天能送货吗？

* * *

Clerk: Sure. Your address and phone number, please.

当然可以。请告知你们的地址和电话。

Customer: OK. Here is my business card and there are my address and phone number on it. By the way, do you also supply flower baskets daily by contract?

好的。这是我的名片，上面有我的地址和电话。顺便问一下，能否和你们签个合同每日送花篮？

* * *

Clerk: We do. We offer 20% discount for a 6-month contract.

可以。我们为六个月的合同打八折。

Customer: What kind of other services do you have?

你们还有其他什么类型的服务？

* * *

Clerk: We design flower balls, create potted plants and provide other services.

我们设计球形花束，做盆景干花，还提供其它服务。

Customer: Do you offer intercity delivery?

你们提供城市间的送货吗？

* * *

Clerk: Well, we can send your order to our member florist in your city. They will give you same-day service.

行啊，我们将订单传至您所在城市的加盟店。他们提供当天服务。

Customer: Do you teach horticulture?

你们教不教园艺？

* * *

Clerk: We give lessons on grafting, transplanting, training and caring for ornamental plants.

我们传授嫁接、移植、整枝和养护装饰植物的课程。

Customer: Good. I'm interested in lessons in flower arrangement. I want to learn lessons that teach me to grow indoor plants, also.

好的。我对插花课很有兴趣。我还想学栽种室内植物的课程。

* * *

Clerk: OK. When the time is suitable for you, please call me. We'll send a gardener for you.

当时间对您合适的时候，请您给我打电话，我们会为您派园艺师的。

Customer: Great.

好。