服务英语·火车 黄金句

服务英语·火车 黄金句

1. 火车售票处

1) How long will it take to go to Beijing?

这列直达快车开到北京要多久？

2) This express will go straight from Beijing to Tianjin.

这列快车从北京直达天津。

3) What time is the next train to Beijing?

下一趟去北京的车几点开？

4) I'd like to have two soft berth tickets to Shanghai for tomorrow.

我想买两张明天到上海的软卧票。

5) May I have two lower berths?

我可以要两张下铺吗？

2. 检票上车

1) Where do I get on the train?

我应该在哪儿上车？

2) You can go to the waiting room. The notice board will tell you which waiting room you need for your train.

你可以去候车厅，公告板上有你要乘坐车次的候车室编号。

3) In the waiting room you have access to several platforms.

候车室可以通向好几个站台。

4) Which platform is our train at?

我们坐的那趟车停在哪个站台？

5) Could you tell me how to go to the platform?

你能告诉我去站台怎么走吗？

6) Try to get to the platform 15 minutes before the train leaves.

尽量在开车前十五分钟到达站台。

7) Excuse me, please show me your ticket.

您好，请出示您的车票。

8) Please show me your ticket, it says wh-ich seat is yours.

给我看一下你的车票吧，上面有你的座位号。

9) Can I help you with your bags?

用我帮您搬行李吗？

3. 补票用语

1) Your child is already over 1.1m, please buy an adult ticket.

你的小孩已超过1.1米了，请买成人票。

2) Your child is under 1.4m, and you can buy a child ticket.

你的小孩未超过1.4米，可以买儿童票。

3) Sorry, your luggage is overweight, please buy a luggage ticket.

对不起，你的行李已超重，请补票。

4) Please add 20 yuan for your luggage.

您需要加补20元钱。

4. 关于临时停车

1) How long shall we stop here, please?

请问在这停车多久？

2) This is a temporary stop.

现在是临时停车。

3) It stays for 10 minutes.

停车10分钟。

5. 关于火车晚点

1) I am apologizing to every passenger for the train will be late for 20 minutes because of the climate.

对不起，各位旅客。由于天气原因，列车将晚点20分钟。

2) The train is now 10 minutes late.

列车现在晚点10分钟。

3) Please don't worry, the train will arrive on schedule.

请别着急，列车将正点到达。

4) The train will soon be on schedule.

列车很快就会正点的。

6. 火车上的餐饮售货服务

1) Can I buy food on the train?

我可以在火车上买食物吗？

2) Yes, a crew member will come by with food for sale.

是的，乘务员会从你身边经过卖东西。

3) Is there a restaurant car on the train? Can you show me where it is, please?

火车上有餐车吗？你能告诉我它在哪儿吗？

4) Yes, there is a restaurant carriage by soft sleeper carriage.

是的，有餐车，在软卧车厢旁边。

5) Our restaurant car opens at 6:00 p.m. for supper.

我们的餐车晚上6点开始供应晚餐。

6) Can I buy cigarettes on the train?

我能在火车上买到香烟吗？

7. 火车上的洗漱提醒

1) There is a washroom at the end of each carriage.

在每节车厢的末端都有洗漱间。

2) Why is the toilet locked?

厕所的门为什么锁上了？

3) The toilet is always locked when the train arrives at the station. When the train moves again, we will unlock it.

火车进站后经常要锁上厕所的，火车重新开动后，我们就会开门。

4) The train is pulling in, and the toilet is unavailable now. Please wait several minutes.

火车马上要到站了，现在不能使用厕所，请稍等几分钟。

8. 火车到站提醒

1) Our train will arrive at Beijing Railway Station at 18:27.

列车到达北京车站的时间是18点27分。

2) Our next stop will be Beijing Railway Station. Please prepare yourself for getting off the train.

下一站将要到达北京车站，请您提前做好下车的准备。

3) The destination will be reached in about two minutes.

还有大约2分钟到达终点站。

9. 旅客遗失物品用语

1) Don't worry. We'll try to find it for you.

请不要着急，我们设法帮你找。

2) Don't worry. We'll manage to give it back to you if we find it.

请放心，如果我们找到了，我们设法转交给你。

3) We'll keep you informed.

我们将随时通知您。

4) I have got a wallet, but I don't know to whom it belongs.

我刚刚拾到一个钱包，但不知道那是谁的。

5) Please go to the chief conductor.

请到车长那去领。

6) Please check your bag. If there is no problem, please sign here.

请检查一下您的行李是否完好无损，如果没有问题，请您在这里签字。

10. 提醒乘客

1) No dangerous goods are allowed on the train!

严禁携带危险品上车！

2) These are inflammables, please leave them in our care.

这些是易燃品，请交给我们适当处理。

3) Please take care of your valuable belongings.

请保管好贵重物品！

4) Help us to keep the train clean.

请协助我们保持火车清洁卫生。

5) Take care when you get off the train.

下车时当心。

6) Luggage must not be put in the gateway.

行李不准放到过道上。

7) Mind the gap.

小心台阶间跨度。

8) Please keep gateways clear.

请保持过道畅通。