服务英语·结账买单 情景对话

服务英语·结账买单 情景对话

1. 结账打包带走

W=Waiter (服务员) C=Customer (顾客)

W: Are you through with your meal?

你们吃完了吗？

C: Yes, we are. Could we have the check, please?

吃完了。请拿账单来。

* * *

W: Here is your check, 86 dollars in total. I can take care of it when you're ready.

给您，一共86元。如果你们要付账，我可以帮你们拿去结账。

C: Do you accept cheque?

你们收支票吗？

* * *

W: No, I'm sorry, we don't. We accept credit cards and cash.

对不起，我们不收。我们只收信用卡和现金。

C: Well, I don't have any cash with me. So I'll have to pay by credit.

我没带现金。我必须用信用卡结账了。

* * *

W: Thank you, I will be right back.

谢谢你，我马上就回来。

C: Oh, please wait for a minute. I want to take home the left overs.

请稍等一会。我想把剩下的食物带走。

* * *

W: I see. I will bring some food boxes for you.

我明白。我会为您拿一个打包盒。

C: Thank you.

谢谢。

2. 具体解释账单

W=Waiter (服务员) C=Customer (顾客)

C: Could we have our bill, please?

请拿账单，可以吗？

W: Sure, sir. How would you like to have your bill, a bill for three or a bill for each?

好的。请问你们要怎么结账？三人合起来结还是分开结？

* * *

C: A bill for three, please.

合起来结。

W: Here's your bill, sir. It's eighty-seven dollars. Please have a check on it.

这是您的账单，先生。共87元。请核对。

* * *

C: Would you mind explaining this to me? What is No.4?

你不介意给我解释一下吧？第四项是什么？

W: Of course, not. Let me see... No. 4 is the main course and it is 38, not 33.

当然不介意。让我看看······ 第四项是主菜，是38元，不是33元。

* * *

C: I see. Is service charge included?

我知道了。服务费包括了吗？

W: Yes, the service charge is 15%.

包括了。服务费是15%。

* * *

C: All right. Can I pay with my credit card?

好的。我能用信用卡付吗？

W: I'm sorry we don't accept credit cards.

对不起，我们不接受信用卡。

* * *

C: Oh, I'm sorry to hear that.

噢，那太遗憾了。

W: But we accept checks.

但我们接受支票。

* * *

C: Good. We will pay the bill by check.

好吧。那我们就用支票支付吧。

W: OK.

好的。

3. 账单出错

W=Waiter (服务员) C=Customer (顾客)

W: What can I do for you?

有什么需要帮助的吗？

C: Hello, can I have my bill?

你好，请把我的账单拿过来好吗？

* * *

W: Sure, just a moment. How would you like to pay?

好的，请稍等。您想以何种方式付款呢？

C: Do you accept credit cards?

你们接受信用卡吗？

* * *

W: I'm sorry we don't accept credit cards.

对不起，我们不接受信用卡。

C: I'll pay in cash then. Can I pay here?

那我就付现金吧。可以在这儿付账吗？

* * *

W: Yeah, of course.

好的，当然可以。

C: Can we take a look at our bill first?

我们能先看一下账单吗？

* * *

W: Yes, I will bring it to you right now.

可以，我现在就去把它拿过来。

C: I think there is a mistake in the bill.

我觉得账单上有一些错误。

* * *

W: Let me see. I am very sorry, sir. I have taken the wrong bill, and I will change it now.

让我看一下。很抱歉，先生，我拿错账单了，我现在就去把您的账单给拿过来。

C: Take care of it next time.

下次小心点。

* * *

W: I will. Could you check it again?

我会的。可不可以麻烦再确认一次账单？

C: This is our bill. By the way, we like to pay separately.

这次对了。顺便说一下，我们想要分开算账。

* * *

W: OK, everyone should pay 68 yuan.

好的，每人应付68元。

C: Here you are. May I have the receipt, please.

这是钱，请给我收据。