服务英语·酒吧服务 情景对话

服务英语·酒吧服务 情景对话

1. 客人点单

W=Waiter (服务员) C=Customer (顾客)

W: What would you like to drink, sir?

你想要喝点儿什么？

C: Some coffee, please.

要杯咖啡。

* * *

W: Would you like it with sugar?

需要加糖吗？

C: No, black. By the way, is there Chinese coffee?

不要。要纯咖啡。顺便问一下，有中国咖啡吗？

* * *

W: We have got Hainan and Yunnan coffee. They are famous throughout the world.

我们有海南咖啡和云南咖啡。这两个在国际上都很有名。

C: Do Chinese people like coffee?

中国人爱喝咖啡吗？

* * *

W: Not much. It's regarded as a foreign drink. We don't care if there's no coffee, but we can't stand it if there is no tea.

不经常喝。咖啡被视为外来饮料，我们不在乎有没有咖啡，但没有茶却令人难以忍受。

C: I'm from Germany. The Germans love coffee very much, but I have never heard of Chinese coffee. Since I'm in China now, I should taste Chinese coffee, right?

我是德国人。我们非常喜欢咖啡，但我从不知道还有中国咖啡。既然我来到中国，我应该喝中国的咖啡，对吧？

* * *

W: Good idea. A cup of black Chinese coffee?

不错。你要一杯中国产的纯咖啡吗？

C: Yes.

是的。

* * *

W: Please wait a moment!

请稍等！

C: All right.

好的。

2. 给顾客推荐酒

W=Waiter (服务员) C=Customer (顾客)

W: Good evening, madam and sir.

先生女士晚上好。

C: Hello.

你好。

* * *

W: Can I help you?

你们想喝点什么？

C: I can hardly decide what to drink. Can you suggest one for me?

我决定不了喝哪个，你能给我推荐一个吗？

* * *

W: What do you think of cocktails?

鸡尾酒如何？

C: That's a good idea. Two cocktails, please.

好主意。请来两杯鸡尾酒。

* * *

W: Both are alcoholic cocktails, aren't they?

两杯含酒精的鸡尾酒，对吗？

C: A non-alcoholic one for this madam, please. One with brandy for me.

请给这位女士一杯无酒精的鸡尾酒。我要含白兰地的鸡尾酒。

* * *

W: What about brandy Alexander, sir? There is mint liqueur, lemon juice, ice and brandy.

先生，亚历山大如何？它含有薄荷、柠檬汁、冰块和白兰地。

C: That sounds good. I will take this one.

听起来不错，我就要这个了。

* * *

W: OK. One brandy Alexander and one non-alcoholic cocktail.

好的。一杯亚历山大，一杯无酒精的鸡尾酒。

C: Yes.

是的。

* * *

W: Anything else?

还需要其他的吗？

C: No, thanks.

不需要了，谢谢。

* * *

W: Please wait a moment!

请稍等！

3. 给客人上错酒

W=Waiter (服务员) C=Customer (顾客)

W: Hello, this is your wine, sir. Enjoy, please.

你好，这是您的酒，请用。

C: Oh. No, this is not the wine I ordered. What I want is Dynasty, not Great Wall.

噢，不对，这不是我要的酒。我要的是王朝葡萄酒，而不是长城。

* * *

W: I'm sorry, terribly sorry. I'll change it for you immediately.

对不起，实在对不起。我马上去换酒。

(A minute later.)

（片刻之后。）

W: Sir, here you are. I hope I'm right this time.

先生，您的酒。这次不会错了。

C: Let me have a look. Dynasty white wine, that's right. You know, both of them are Chinese wine, but Dynasty tastes more like European one. By the way, are there other Chinese wines?

让我看看。王朝白葡萄酒，对了。你知道王朝、长城都是中国葡萄酒，但王朝更接近欧洲口味。你们还有别的中国葡萄酒吗？

* * *

W: Yes. I think there is Dragon Seal wine.

有的。有龙徽葡萄酒。

C: It must be as good as Dynasty. I like Chinese white wine.

它一定和王朝一样的好。我喜欢中国的白葡萄酒。

* * *

W: I'm glad to hear that. Here are some peanuts, and they are free. Please enjoy yourself.

很高兴你能喜欢中国葡萄酒。这是你的花生米，请免费享用。