服务英语·行李寄存 情景对话

服务英语·行李寄存 情景对话

1. 入住寄存

S= Staff (员工) G= Guest (宾客)

G: I'd like to leave this with you.

我想把这个存您这。

S: Certainly, ma'am. Is there anything valuable or fragile in your bag?

好的，太太。你袋子里有什么贵重的或易碎的东西吗？

* * *

G: No.

没有。

S: Thank you. Here is your tag 33.

谢谢，这是你的33号号码牌。

* * *

G: When does the cloakroom close?

衣帽间什么时候关？

S: This cloakroom is open until 9:00 p. m.

衣帽间开放到晚上9点。

* * *

G: Oh, dear! I won't be back until about 10:30 tonight. Where can I pick up my bag?

天啦，我直到晚上10点半左右才回来。我到哪里去拿我的包？

S: We will transfer your bag to the Lobby Cloakroom. You may collectit there, ma'am.

我们将把您的包放到大厅的衣帽间。您可以到那儿去取，太太。

* * *

G: I see. Thanks a lot.

我明白了，非常感谢。

S: You're welcome!

不用谢！

2. 退房寄存

S= Staff (员工) G= Guest (宾客)

S: Front Desk. May I help you?

服务台，能为您效劳吗？

G: I'm going to check out tomorrow, but I will be back in a week. Can I leave my luggage here?

我会在明天退房，但一星期后会回来，我可以把行李存在酒店里吗？

* * *

S: Yes, sure. We do have a storage service. When will you check out tomorrow?

当然可以，先生，我们是有寄存服务的，请问您明天什么时候退房？

G: About nine-thirty in the morning.

大约早上9:30吧。

* * *

S: Then shall we arrange the bellboy to pick up your luggage at 9:00?

那么我们安排服务生9点来取行李可以吗？

G: Sure.

可以。

* * *

S: May I have your room number, please?

请告诉我您的房间号码，好吗？

G: 1218.

1218。

* * *

S: 1218. We'll collect your luggage at 9:00 tomorrow. Would you then come to the Front Desk to get your storage receipt, please?

1218。我们明早9点来取行李，然后麻烦您之后到服务台来取收据。

G: Thank you very much, bye!

谢谢，再见。

* * *

S: You're welcome. Goodbye.

不用客气，再见。