服务英语·送餐服务 黄金句

服务英语·送餐服务 黄金句

1. 订餐服务说明

1) Breakfast is served from 7:30 a.m. to 10:00 a.m. Lunch and dinner are served from 11:00 a.m. to 11:00 p.m.

早餐供应时间是早上7:30至上午10:00。午饭和晚饭时间是从上午11:00至晚上11:00。

2) Room service is available 24 hours a day.

我们提供全天24小时的叫餐服务。

3) You may dial 8 then ask for room service.

你可以拨8要求送餐服务。

4) Room Service, may help you?

送餐服务，有什么可以帮您的吗？

5) There is extra service charge of 15% for room service.

送餐服务要收15%的加价。

6) It will take 20 minutes to prepare for your lunch.

您的午餐需要20分钟时间准备。

2. 客户需求

1) Would you please bring me some breakfast?

请为我送来一份早餐，好吗？

2) It's my wife's birthday today, I'd like to order a cake.

今天是我太太的生日，我想订一个蛋糕。

3) Can I have my breakfast brought to the room?

可以将早餐送到房间吗？

4) Of course. What would you like to have?

当然可以，您想吃些什么？

5) Some porridge, fried eggs and some toast with jam and butter.

一些麦片粥，煎鸡蛋，一份烤面包和果酱、黄油。

3. 询问客人喜好

1) Which kind of juice would you prefer, grape juice or orange?

你想要那种果汁，葡萄汁还是橙汁？

2) When shall I send the cake to your room?

什么时候将蛋糕给您送进房间？

3) Shall I pour you some coffee now?

我可以为您倒一杯咖啡吗？

4) Is there anything else that you want?

您还需要点别的什么吗？

5) What time would you like your breakfast?

您希望什么时候把您的早餐送来？

6) A Continental breakfast or American breakfast?

是要欧式早餐还是美式早餐？

7) With coffee or tea?

需要咖啡还是茶？

8) For how many people, please?

请问要几个人的送餐？

9) Would you like to have something else besides the Continental breakfast?

除了欧式早餐，你还想要点别的吗？

10) How many eggs and how would you like them done?

您要几个鸡蛋？怎么料理？

11) What do you want to drink, tea or coffee?

您想喝点什么？茶还是咖啡？

12) Could you bring me a glass of milk and a boiled egg?

你能给我拿一杯牛奶和一个煮鸡蛋吗？

13) Do you want to pay cash or sign the bill?

您想付现金还是记账？

14) Please sign your name and room number on the bill.

请您把您的姓名和房号签在账单上。

15) We have different sizes, 7 inches, 9 inches and 11 inches, which do you prefer?

我们有不同尺寸的蛋糕，有7英寸的、9英寸的和11英寸的，你想要那一种？

4. 核对菜单

1) Please sign your name and room number here on the bill.

请在账单上签上你的名字和房间号。

2) My name is Smith. I'm in room 425.

我叫史密斯，我住425房间。

3) I'd like to order two tuna sandwiches and a large pot of coffee.

我想要两份金枪鱼三明治和一大壶咖啡。

4) And would you please bring them to my room as soon as possible?

请你们尽快送到我的房间。

5) So it's two tuna sandwiches and a large pot of coffee?

您想要的是两份金枪鱼三明治和一大壶咖啡，对吗？

6) Is that all, sir?

就这些吗？

7) Just plain coffee will do.

纯咖啡就行了。

8) OK, no sugar, no cream, straight coffee and very black.

行，不要糖，不要奶油，清咖啡而且浓浓的。

9) I'll bring them to you right away.

我马上就给您送去。

10) Room service, may I come in?

我是送餐的，我可以进来吗？

11) Just put them on the table over there.

放在那边桌子上就行了。

12) The sandwiches are 8 yuan each and coffee is 5.5 yuan.

三明治每份8元，咖啡5元5角。

13) Would you please bring me some breakfast?

请为我送来一份早餐，好吗？

14) I will bring it up right away.

我马上把它送上来。

15) Good morning, here is the Continental breakfast you ordered.

早上好，这是您点的欧式早餐。

16) Would you please sign the bill?

请您在账单上签名好吗？

17) Thank you, enjoy your breakfast please, goodbye.

谢谢，请慢用，再见。

18) It won't take long to prepare for your breakfast.

您的早餐不会用太长时间准备。

19) I would like some lunch now.

我想现在进午餐。

20) It is room service here.

这是送餐服务。

21) Your food and drinks will be sent up in a few minutes.

您要的食品和饮料过几分钟就会送上去。

22) It will be up right away.

马上送上去。

23) I will send someone up with your breakfast immediately.

我马上叫人把您的早餐送上来。

24) I am sorry, we don't start serving lunch until 11 a.m.

对不起，我们要上午11点才开始提供午餐服务。

25) The room service menu is on the back of the door

送餐服务菜单挂在门后。