服务英语·确认及更改航班 黄金句

服务英语·确认及更改航班 黄金句

1) Please show your ticket and passport.

请出示您的机票和护照。

2) When would you like to reschedule it?

您想改到什么时候？

3) Could you please tell me your name and the flight you've booked?

请告诉我您的姓名和您预订的航班。

4) China Air flight CA983, taking off from Beijing at 9 p.m. and arriving in Los Angeles at 5 p.m..

中国民航的CA983，晚上九点从北京起飞，下午五点抵达洛杉矶。

5) May I have your name, please?

请问您尊姓大名？

6) Which flight have you booked on?

您订的是哪一班飞机？

7) Hold on a second, please. Right, sir. You have booked and confirmed the flight 109 to Paris for tomorrow.

请稍等。是的，先生。您明天去往巴黎的109号班机的机位已确认无误。

8) Owing to the air traffic control, we'll wait until a take-off clearance is given.

由于空中交通管制，我们要等待通行许可才能起飞。

9) The flight will be delayed because of a heavy rain in our destination.

由于目的地机场正下着倾盆大雨，我们的航班将延误。

10) The flight has been delayed because of bad weather. The plane will take off as soon as the weather gets better.

由于天气恶劣，航班已延误。一旦天气好转，飞机马上起飞。

11) We'll provide free accommodation for every passenger.

我们将为每位旅客提供免费食宿。

12) Sorry, all direct flights to Los Angeles are full.

对不起，直飞洛杉矶的航班都已经客满。

13) According to our regulations, if a passenger asks for a refund of his ticket 24 hours before the departure time, the cancellation fee is 10% of the original fee.

根据我们的规定，如果旅客在飞机起飞前24小时内要求退票的话，取消航班的费用是原机票费用的10%。

14) How would you like to pay, Ms. Jones?

您想怎样付款呢，琼斯女士？

15) Now you have booked the, Ms. Jones. The flight leaves at 16:45, and your arrival in Sydney will be at 9:25 a.m. local time. The flight number is NWA 476.

现在您已经订好票了，琼斯女士。航班在下午4点45分起飞，在当地时间早上9点25分抵达悉尼。航班号是NWA476。

16) Right, sir. You have booked the flight 109 to Paris for tomorrow.

是的，先生。您明天去往巴黎的109号班机的机位已预订。

17) The flight has been delayed due to some mechanical troubles. The engineers are making a careful examination of the plane.

由于机械故障，航班已延误，机械师们正在对飞机进行仔细检查。