服务英语·安检 情景对话

服务英语·安检 情景对话

Airport staff（A）：机场工作人员

Traveler（T）：旅客

1. 检票（1）

A: Next please! Hello sir, may I see your passport, please?

下一位。您好，先生，我可以看你的护照吗？

T: Yes, here you go.

好的，给你。

* * *

A: Will you be checking any bags today?

您托运行李吗？

T: Yes, I'd like to check three pieces.

是的，我要托运三件。

* * *

A: I'm sorry, sir. Airline policy allows only two pieces of checked luggage at twenty kilograms each, plus one piece of carry-on luggage. I will have to charge you extra for the additional suitcase.

对不起，先生，航空公司规定只允许托运两件行李，每件不超过20公斤，外加一件手提行李。我要加收多余行李箱的费用。

T: What? Why? I am taking an intercontinental flight! How am I supposed to only take two twenty kilo bags? That's absurd!

什么？为什么？我乘的是跨洲飞机，怎么可能只带两件20公斤的行李？太荒谬了。

* * *

A: I am sorry, sir, there's nothing I can do. You cannot board the flight with that large bag either. Carry-on bags must fit in the over-head compartment or under your seat. That bag is clearly too big.

对不起，先生。我也做不了什么。您拿着那件大行李也是不能登机的。手提行李必须能放置在头顶的行李架或是座椅下面。那个包显然也太大了。

T: Now I see. So tell me, Miss, how much shall I have to pay for all these.

我知道了。所以告诉我要付多少钱？

* * *

A: Let's see... six hundred and twenty-five US dollars.

我看一下，625美元。

T: That's more than my round-trip ticket!

这比我的往返机票还要贵。

* * *

A: Sorry, sir. There is nothing I can do.

对不起，先生，我也帮不了什么。

T: Alright. I don't want to say anything. Just take this.

好吧，我不想说什么了，收钱吧。

* * *

A: Thank you for your cooperation.

谢谢您的配合。

2. 检票口（2）

T: Is this where I check in?

这是检票的地方吗？

A: Yes, sir.

是的，先生。

* * *

T: Alright, here's my ticket.

好的，这是我的机票。

A: Show me your passport, please.

请把你的护照给我看一下。

* * *

T: Here you are.

给你。

A: Thank you, sir. Do you need guide to your gate?

谢谢你，先生。你需要我给你指一下登机门的方向吗？

* * *

T: No, thank you.

不用了，谢谢你。

A: Don't forget to show your ticket to security.

别忘记了把你的机票给安检人员看看。

* * *

T: I won't.

不会忘的。

A: Have a good day!

祝你玩得偷快！

3. 安检（1）

A: Next.

下一位。

T: Oh, hello.

你好!

* * *

A: Please put all carry-on luggages in a basket and then place it on the conveyor. Step right this way.

请把所有的随身行李放到一个筐里，然后把筐放在传送带上。小姐，请到这边来。

T: Should I take off my coat, too?

我要脱掉我的外套吗？

* * *

A: Yes. And would you mind opening your laptop?

是的。您介意打开您的手提电脑吗？

T: No. Not at all. There you go.

没关系。给你。

* * *

A: Excuse me, Ms, you are not allowed to carry a gun on the plane.

抱歉，小姐。不能带枪上飞机。

T: Oh, it's my son's toy gun. I will show you.

哦，那是我儿子的玩具枪。我给你看下。

* * *

A: Oh, okay. Sorry, Ms, you have some cosmetics and drinks. They are not allowed to be carried on the plane.

好。对不起，女士，你带了一些化妆品和饮料。飞机上不允许带这些。

T: Okay, I will check in them now.

好的，那我去托运好了。

* * *

A: Thank you, Ms.

谢谢你，小姐。

4. 安检（2）

A: Next.

下一位。

T: Hello.

你好。

* * *

A: Hello, sir. Would you please put your baggage on the conveyor?

你好，先生，能把您的行李放到传送带上吗？

T: Sure.

当然。

* * *

A: Is that perfume?

那是香水吗？

T: Yes. It's for my wife.

是的，那是给我妻子的。

* * *

A: Are you taking three bottles of perfume?

您是带了三瓶香水吗？

T: Yes. What's up?

是的，怎么了？

* * *

A: Sorry, sir. We only allow 500 ml of perfume on the plane. But you are taking three bottle of 400 ml perfume with you.

对不起，先生，飞机上只允许带500毫升的香水，但是您带了三瓶400毫升的。

T: I don't think there is any difference.

我认为没有什么不同。

* * *

A: Sorry, sir. I'm afraid you have to take out at least two bottles of them.

对不起，先生，我恐怕您得拿出至少两瓶。

T: No, they are all presents for my wife. I don't want to take them out.

不，这都是给我妻子的礼物，我不想拿出来。

* * *

A: Don't worry, sir. You can check them in.

不用担心，先生，您可以办理托运。

T: Really? Are these allowed in checked baggage?

真的吗，这些可以托运？

* * *

A: Yes, sir. Just go to check them in and the staff will handle it for you.

是的，先生，您直接去托运就好了，工作人员会帮您处理的。

T: Thank god.

谢天谢地。

5. 安检（3）

A: Good morning, sir.

早上好，先生。

T: Good morning.

早上好。

* * *

A: Can you take off your coat, pleae?

您能脱下外套吗？

T: Sure.

当然。

A: Is this your knife?

这是您的刀吗？

T: Yes. What's wrong with it?

是的，有什么问题吗？

* * *

A: Yes, we don't allow passengers with knives on the plane.

是的，我们不允许旅客带刀上飞机。

T: But it's not dangerous. It's just for cutting fruits.

但是这刀并不危险，只是切水果用的。

* * *

A: I know, sir. But it's the rule.

我知道，先生，但这是规定。

T: What do you want to do with it?

那我怎么处理它呢？

* * *

A: You can put it in your checked luggage, sir.

您可以把它放到托运的行李里。

T: What should I do if I want to cut some fruit to eat? I am taking some fruit here.

那我要想切水果吃怎么办？我带了些水果。

* * *

A: We have fruit on the plane. If you want to eat fruit, just press the service button and the flight attendant will meet your needs.

我们在飞机上备有水果，如果您想吃的话，可以按服务按钮，乘务人员会满足您的要求。

T: I'm afraid you don't have the fruit I am taking on the plane.

我恐怕飞机上没有我带的这种水果。

* * *

A: Then you can ask the flight attendant to cut it for you, sir.

那么您可以让乘务人员帮您切好。

T: Alright.

那好吧。