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刘文勇GRE写作Argument题库 Day 15

所属教程:GRE百日百句百题:写作题库全解析

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2022年05月02日

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Day 15 Recently, butter has been replaced by margarine in Happy Pancake House restaurants throughout the southwestern United States

The following memorandum is from the business manager of Happy Pancake House restaurants.

“Recently, butter has been replaced by margarine in Happy Pancake House restaurants throughout the southwestern United States. This change, however, has had little impact on our customers. In fact, only about 2 percent of customers have complained, indicating that an average of 98 people out of 100 are happy with the change. Furthermore, many servers have reported that a number of customers who ask for butter do not complain when they are given margarine instead. Clearly, either these customers do not distinguish butter from margarine or they use the term ‘butter’ to refer to either butter or margarine.”

Write a response in which you discuss one or more alternative explanations that could rival the proposed explanation and explain how your explanation(s) can plausibly account for the facts presented in the argument.

五问:

(1)“Recently, butter has been replaced by margarine in Happy Pancake House restaurants throughout the southwestern United States”“only about 2 percent of customers have complained”和“many servers have reported that a number of customers who ask for butter do not complain when they are given margarine instead”是事实,“This change, however, has had little impact on our customers”是结论,值得反驳吗?

(2)只有 2%的人抱怨就意味着只有 2%的人不满吗?我们能否简单地将抱怨等同于不满,将不抱怨等同于满意呢?是否有虽然不满意却也没有抱怨的顾客?当要黄油时没有被递给黄油,而是给了人造黄油,顾客不抱怨就意味着他们不能区分黄油与人造黄油或者用“butter”既指黄油又指人造黄油吗?有没有可能是因为顾客接受了这种替代品,或者他们本身就不太喜欢抱怨?

(3)数字与百分比能够直接等价吗?在没有提及受访者总数的情况下,得出的结论有参考意义吗?

(4)我们应当如何改进对顾客的调查,才能更好地了解顾客的心态?我们应当如何对待顾客的要求,才能真实地判定顾客是否无法区分黄油与人造黄油?例如:直接告诉顾客提供的是人造黄油,看顾客对此的态度。

(5)many是明确的数据吗? many servers占服务生总量的多少? many servers如果都来自同一家店的话,那还具有代表性吗?由服务员所作的报告( servers have reported)一定是准确的吗?可能带有哪些偏向性?你能列举可能的倾向吗?例如:服务员为了自己的利益(怕被扣工资)而隐瞒了真实的情况。


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