2009年12月英语四级考试教育题材文章的阅读攻略 2009年12月英语四级考试教育题材文章的阅读攻略

2. According to the author, saying "I’m sorry you’re upset "most probably means "______".

　　A) You have good reason to get upset

　　B) I’m aware you’re upset, but I’m not to blame

　　C) I apologize for hurting your feelings

　　D) I’m at fault for making you upset

　　3. It is not advisable to use the general, all-covering apology be-cause ______.

　　A) it gets one into the habit of making empty promises

　　B) it may make the other person feel guilty