星级饭店大堂英语guest’s complaining

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[00:00.00]听力课堂网(tingclass.net)Lesson One
[00:22.40]第一课
[00:44.80]A Burnt out Light Bulb
[00:46.43]灯泡坏了
[00:48.07]G:One of my light bulbs is burnt out.
[00:49.99]旅客:我的一只灯泡烧坏了。
[00:51.91]R:Which one?
[00:53.34]接待员:哪只灯泡？
[00:54.78]G:It's over the mirror in the bathroom.
[00:56.80]旅客:卫生间里镜子上面的。
[00:58.83]R:I'll ask the Maintenance Department to send someone to change it
[01:01.41]接待员:我告诉工程处派人去换灯泡。
[01:04.00]May I have your room number?
[01:05.67]请问您的房间号码是多少？
[01:07.34]Lesson Two
[01:19.53]第二课
[01:31.72]Television Problems
[01:33.40]电视机出毛病了
[01:35.09]G:I'm having a problem with my TV.
[01:37.06]旅客:我的电视机出毛病了。
[01:39.03]R:What seems to be the problem?
[01:40.72]接待员:可能是什么毛病呢？
[01:42.40]G:I can't get the satellite signal.
[01:44.58]旅客:我收不到卫星信号。
[01:46.76]R:I'll inform the Maintenance Department immediately.
[01:49.10]接待员:我马上通知工程部，
[01:51.44]They'll send someone up to check it.
[02:03.06]他们会派人去修理的。