世界500强员工必用英文e-mail大全第三章 Unit 12-4 忘开发票道歉

4. 忘开发票道歉

忘开发票道歉英文邮件范文1

Dear Madam,

We have received your letter of April 12, 2011, complaining no invoice attached with the lady shaver you brought from us. We have to admit that it was due to our negligence. We checked our sales record, which is in accordance with the information you provided and made out an invoice for the item.

We apologize sincerely for the trouble we brought to you.

Enclosed please find an invoice.

Yours sincerely,

Li Ming

尊敬的女士：

我们已经收到了您于2011年4月12日关于投诉您从我处购买的女用剃毛刀未开发票的来信。我们不得不承认这是由我们的疏忽所致。我们查对了销售记录，发现与您提供的信息一致，我们已经为该商品补开了发票。

我们为给您带来的麻烦表示道歉。

随信附上发票一份。

李明

谨上

忘开发票道歉英文邮件范文2

Dear Mr. Li,

I am writing to acknowledge receipt of your letter of March 22, 2011 and enclosed invoice. Thank you for your prompt attention.

Yours faithfully,

Mary

亲爱的李先生：

您2011年3月22日的来信及所附的发票已经收到。感谢您的及时回复。

玛丽

敬上

忘开发票道歉英文邮件范文3

Dear Mr. Li,

I acknowledge receipt of your letter of March 22, 2011, and I really appreciate your prompt attention to my request.

I am a faithful consumer of your products, and your service has always been satisfying. I promise I will support you in the future.

Yours sincerely,

Mary

亲爱的李先生：

我收到了您2011年3月22日的来信。感谢您对我的要求的及时回复。

我是你们产品的忠实客户，你们的服务一直都让人满意。我保证以后会继续支持你们。

玛丽

谨上