英语口语每天说上半小时 011

11. Complaint 抱怨，投诉

1. Could you hurry up the bus? 你能把巴士开快一点吗?

2. Do you think you could turn your TV down a bit? 你可以把电视机的音量关小一点吗?

3. I’m afraid I have a complaint to make. 恐怕我要投诉一下。

4. I’m afraid, sir, it just isn’t good enough. 先生，恐怕还不够好。

5. He just won’t do. 他就是不会去做。

6. Well, this is most unsatisfactory. 嗯，这太令人不满意了。

7. Would you please not make so much noise? 你可以不要制造这么多的噪音吗?

8. It’s always the case. 经常都是这样。

9. You’ve got to do something about it. 你得想个办法才行。

10. I really do object to your wasting our precious time here.

我实在反对你这样浪费我们宝贵的时间。

Dialogue 1

W: Could I see the manager please? I have a complaint to make.

请问我可以见一下经理吗?我要投诉。

M: Yes, I’m the manager here. What can I do for you, Madam?

是的，我就是这里的经理。女士，有什么我可以帮你的吗?

W: Did you have the room checked before we move in?

在我们搬进来之前，你们有没有检查房间?

M: Which room are you in?

你住在哪个房间?

W: 1808. The toilet doesn’t work properly; the water doesn’t run in the shower.

1808房。房间的厕所坏了;浴室的水流不出来。

M: I’m awfully sorry to hear that. I’ll turn to it right away.

听到这个我觉得非常抱歉。我马上去处理。

(After checking) (检查之后)

M: I do apologize. We’ll change your room to 2002.

我向您道歉。我们给你换到2002号房。

W: That’s not bad. Thanks for your help.

那不错。谢谢你的帮忙。

M: It’s my pleasure, Madam.

这是我的荣幸，女士。

Dialogue 2

M: Excuse me.

打扰了。

W: Yes, sir. Can I help you?

是的，先生。我可以为你效劳吗?

M: Um, this steak, I asked for to be medium rare.

嗯，这份牛排，我要的是四分熟。

W: Medium rare, that’s right, sir. I remember your order.

四分熟，没错，先生。我记得你点的。

M: Well, I’m afraid it isn’t. It’s a bit too well done and rather tough. Would you mind changing?

额，恐怕它不是。它有点像全熟，而且相当韧。你介意换一下吗?

W: If it is not to your satisfaction, I’ll certainly bring you another. But I’m afraid you may have to wait for a few minutes.

如果它不合你的意，我当然会为你拿另一份。但是恐怕你可能要等几分钟。

M: Yes, that’s all right. Thank you very much.

是的，没关系。非常感谢你。

Dialogue 3

W: Look! I bought these shoes only three weeks ago and there is a hole in them already.

看!这双鞋我三个星期前才买的，已经破了个洞了。

M: If that happen to me, I’ll take them back to the shop.

如果这种事发生在我身上，我会把它们拿到商店去换。

W: I did. But they said they won’t change them.

我拿了。但是他们说不给换。

M: That’s terrible. But if they wouldn’t change them, I know what I would do.

太糟糕了。但是如果他们不给换，我知道我应该怎么做。

Dialogue 4

M: Oh, the food here really is bad. My soup was cold and meat, ur…it was like leather.

噢，这里的食物实在是太差了。我的汤是冷的，而肉，额…肉像皮革一样。

W: Yes. And they don’t give you very much either. I’m still hungry.

是的。而且他们给的分量也不多。我还觉得饿。

M: I’m sure this one is especially bad. And the word is so unpleasant.

我敢肯定这里特别差。而且说的话语是如此难听。

W: Don’t do this! Don’t do that! You mustn’t do this! You can’t do that!

不要这样做!不要那样做!你不准这样做!你不能那样做!

M: Well, I’m going to write a letter of complaint.

嗯，我打算写一封投诉信。

W: And we’ll all help you.

我们都会帮你。

Dialogue 5

W: Good morning.

早上好。

M: Good morning. Can I help you?

早上好。我可以为你服务吗?

W: Yes. It’s about this boots I bought here the other day.

是的。前几天我在这里买了这双靴。

M: What seems to be the trouble?

有什么问题吗?

W: Well, they cut into my feet and rather painful. I was wondering if you could change them for me.

额，它们扎到我的脚，相当疼。我想知道你们能帮我换一双吗?

M: Um. That’s a bit difficult. No one ever complained before, you know. I’ll tell you what. I can try stretching them for you if you like. I think you’ll find that would be satisfactory.

嗯，这有点困难。以前没有人投诉过，你知道的。如果你想要的话，我可以试着为你把它们拉长。我想那样会让你满意的。

I have no complaint at all. But the world is a little bit tough to me. I was born in a poor family with 6 elder sisters and 2 little brothers. I didn’t receive any good education, and you could imagine what my husband’s education is like. He usually calls rude names to me and I choose to pretend to be deaf. Our daughter, she is really a little lovely thing. But she is always crying and looks as if to say, ‘go away, I don’t like you.’ I am a woman, a small woman. It is universally acknowledged that I have no complaint at all.

我一点也没有抱怨。但是这个世界对于我来说有点艰难。我出生在一个贫困的家庭，家里有六个姐姐和两个弟弟。我没有受过好的教育，你可以想象一下我的丈夫受的教育是怎样的。他常常对着我喊粗鲁的名字，而我选择装聋。我们的女儿，她真的是个有点可爱的东西。但是她老是哭，看起来好像在说：“走开，我不喜欢你。”我是个女人，一个小女人。大家都认为我没有一点抱怨。