商务口语天天说 第153天:怎样提出让保险公司赔偿

[00:00.41]We cannot hold ourselves responsible for it but insurance company. 你们的货物抵达时损坏很严重。 [00:06.15]Your goods arrived are badly damaged. 你们的货物抵达时损坏很严重。 [00:09.18]That's because something goes wrong in the delivery process. 那是因为运货过程出了问题。 [00:13.06]We claim for all our loss. 我们要求赔偿所有损失。 [00:15.59]We cannot hold ourselves responsible for it but insurance company. 你们的货物抵达时损坏很严重。 [00:22.01]I mean the claim should be referred to the insurance company. 我方的意思是贵方应该向保险公司索赔。 [00:26.13]I beg your pardon. 请您再说一遍。 [00:27.56]I mean the claim should be referred to the insurance company. 我方的意思是贵方应该向保险公司索赔。 [00:31.45]We will think about it. 我方会考虑的。

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第一句：We cannot hold ourselves responsiblefor it but insurance company.

你们的货物抵达时损坏很严重。

A: Your goods arrived are badly damaged.

你们的货物抵达时损坏很严重。

B: That's because something goes wrong in thedelivery process.

那是因为运货过程出了问题。

A: We claim for all our loss.

我们要求赔偿所有损失。

B: We cannot hold ourselves responsible for it but insurance company.

你们的货物抵达时损坏很严重。

第二句：I mean the claim should be referred to the insurance company.

我方的意思是贵方应该向保险公司索赔。

A: I beg your pardon.

请您再说一遍。

B: I mean the claim should be referred to the insurance company.

我方的意思是贵方应该向保险公司索赔。

A: We will think about it.

我方会考虑的。

其他表达法：

Your claim, in our opinion, should be referred to the insurance company, as the mishapoccurred after shipment.

以我方所见，贵方应向保险公司索赔，因为事故是在装船后发生的。

按索赔依据分类：有合同规定的索赔(合同中有明示条款);有非合同规定的索赔(合同中有默示条款);有道义索赔。