导购英语口语 200期:退换服务(4)

所属教程:导购英语口语

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Conversation 4

A: Hello, Miss.A：你好，小姐。B: Good morning, madam. Anything I can do for you？B：噪声好，夫人。有什么事要我帮忙吗？A:Well, I bought a skirt for my eight-year-old daughter yesterdayafternoon.A：哦，昨天下午我给8岁的女儿买了条裙子。但当她在家里试穿时，我发现太紧了。我可以退吗？B: Maybe. Our service center is responsible for that. It’s beside the gate over there.B：也许可以吧。我们的服务中心负责处理这事，服务中心就在那边大门口的旁边。A: Thank you.A：谢谢你。(Atthe Service Centre)（在服务中心）A: Excuse me.A：劳驾。C: Yes? Can I help you?C：要我帮忙吗？A: Well, I bought this skirt here yesterday afternoon. But I got the wrong size. It’s toosmall for my daughter. I wonder if I could refund it.A：昨天下午我在这儿买了这条裙子，但尺寸不对，我女儿穿太小了。不知道能否退款？C: Yes, you could if it;s kept intact. But don’t you want to geta bigger size?C：如果裙子完好无损的话，我想是可以的。但是，您不想换一条大一点的吗？A: Iintended to, but as far as I know, all the skirts of this kind here are of the same size.A：我是想换的，但据我所知，这种裙子的尺寸都是一样的。C: Are they? In that case, I’ll be glad to give yourmoney back.C：是吗？那样的话，我很乐意给您退款。A: Sorry to have given you trouble.A：抱歉给您添麻烦了。C: Never mind. It’s just my duty.C：不要紧，这只是我的职责。