英语听力练习初级训练 07：商务电话

本集英语听力练习题围绕商务电话交流展开，贴近生活，实用。听力文本和MP3皆来自esl-lab，供非英语国家练习英语使用的初级听力练习材料。你也来练练吧。

英语听力练习题目：Business Communications

1. Why can't Elaine Strong answer the phone?

A. She's in a meeting.

B. She's out of the office.

C. She's talking with another customer.

2. What does the caller want the secretary to send?

A. information on after-sales service

B. a picture of the newest computers

C. a list of software products

3. What time should the secretary send the material?

A. 2:30 PM

B. 3:30 PM

C. 5:00 PM

4. What is the caller's name?

A. Cordell

B. Kordel

C. Kordell

5. What is the caller's telephone number?

A. 560-1287.

B. 560-1828

C. 560-2187

答案

1. She's out of the office.

2. information on after-sales service

3. 3:30 PM

4. Kordell

5. 560-1287

英语听力原文

Secretary: Hello, Ultimate Computers. May I help you?

Caller: Yes, this is Jack Kordell from Hunter's Office Supplies. May I speak to Elaine Strong, please?

Secretary: I'm sorry, but she's not in right now.

Caller: Okay, do you know when she'll be back?

Secretary: Uh, yes, she should be here later on this afternoon maybe about 4:30. May I take a message?

Caller: Yes. Ms. Strong sent me a brochure detailing your newest line of laptop computers with a description of other software products, but there wasn't any information about after-sales service.

Secretary: Oh, I'm sorry. Would you like me to fax that to you?

Caller: Yes, but our fax is being repaired at the moment, and it won't be working until around 2:30. Hum . . . could you try sending that information around 3:30? That should give me time to look over the material before I call Ms. Strong, say, around 5:00.

Secretary: Sure. Could I have your name, telephone number, and fax number, please?

Caller: Yes. Jack Kordell and the phone number is 560-1287. And the fax number is 560-1288.

Secretary: Okay. Jack Kordell. Is your name spelled C-o-r-d-e-l?

Caller: No. It's Kordell with a "K" and two "l's." K-o-r-d-e-l-l."

Secretary: All right, Mr. Kordell. And your phone number is 560-1287, and the fax number is 560-1288. Is that correct?

Caller: Yes it is.

Secretary: All right. I'll be sure to send you the fax this afternoon.

Caller: Okay, bye.

英语单词词组

1. brochure (noun): pamphlet, small booklet

- Could you send me a brochure of your laptop computers?

2. detail (verb, also noun): to explain

- The manager decided to detail his recent visit to our parent company.