北师大版高中英语模块8--Unit 23 workshop7

[00:00.00]Well, I can assure you personally [00:02.95]that you will receive a full refund, [00:05.01]if you can give us the current guarantee. [00:07.47]I'd like that in writing, please. [00:09.29]Certainly, Mr Jeffreys. [00:10.72]And we will look into the subject [00:12.67]of compensation for your injury. [00:14.46]I think you will agree that it would be better [00:16.35]for both sides to avoid legal action. [00:18.30]That depends. [00:19.63]Well, what I suggest is that you come along [00:21.98]to our office with a doctor's certificate [00:24.29]and we can sort out the compensation [00:25.89]on the spot.We are opne on Saturdays [00:28.66]or you can arrange an appointment [00:30.18]with my secretary. [00:31.70]Very well, then. [00:33.03]I'd like to repeat our apologies, Mr Jeffreys, [00:36.02]and remind you that we are prepared [00:38.39]to give you a full refund. [00:39.96]OK, thank you.I'll be in touch. Goodbye. [00:44.67]Goodbye, and thank you very much for calling. [00:45.80]

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