快速英语情景对话大全 日常生活对话 2 费用争议

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2. 费用争议

A: Hello, is this the Smith residence?

A：您好，请问这是史密斯家的住宅吗?

B: Yes it is, may I ask who is calling?

B：是的，请问您是哪一位?

A: This is your bank calling in regards to an overcharge on your credit card.

A：这里是银行，电话通知您，您的信用卡已透支。

B: I'm sorry, there must be some mistake.

B：很抱歉, 我想一定是出了什么差错。

A: It says here that you charged over $500 on it yesterday.

A：这里显示,昨天您的消费超过500美元。

B: That can't be right; I have not used it in months!

B：那不可能;我已经有几个月没用过它了!

A: Are you saying you did not make that charge?

A：您是说您并没有那笔消费是吗?

B: That's exactly what I am saying.

B：那就是我正在告知你的。

A: Looking closer, this charge was made in a different city.

A：仔细看,这笔费用是花在另一个城市。

B: I am looking for my card now and I cannot find it.

B：我现在正在找我的卡，但是没找到。

A: This calls for further investigation.

A：这需要进一步调查。

B: I assure you I did not make the purchase.

B：我向你保证我没有这笔消费。