商务英语写作范文:调查后做进一步回复

Dear Sirs,

　　We have got the news from our representative that through his careful study he has found deterioration of a very small part of the green beans delivered November? 4,2006,under the S/C No.AH012.First please accept our sincere apologies for the inconvenience caused to you.

　　Nevertheless,as you may be aware such deterioration can hardly avoided during the long period of transportation and storage.We hope that you will not take this case as a breach of the contract and refrain from making any claims against us as the loss can be negligible,and you know well,in fact,we have　delivered more quantities than that stipulated.

　　Please be assured that in our future business,we will take great measures to ensure nothing like this to happen again.?　　

　　Yours faithfully,