本书根据国家人事部2001～2005年公务员培训规划的要求编写。本书介绍了外贸、商检、税务、执法、金融、海关、交通、文化、教育、卫生、科技等政府职能部门的日常用语，每个话题前都有相关的典型例句。每个话题的生词都有注释，对话内容也是从公务员在工作中常用的对话精选组成。
本书内容体系的规划比较完整，观点新颖独到，阐述简明扼要，面向各个层次公务员的不同需求，使读者在学习过程中更容易接受和理解，达到触类旁通的目的。
Unit 1 Office Work Schedule 办公室工作安排
Unit 2 Office Work Introduction 办公室工作介绍
Unit 3 Office News 办公室新闻
Unit 4 Work Telephones 工作电话
Unit 5 Work Conferences 工作会议
Unit 6 Asking for Instructions 工作请示
Unit 7 Employment and Competition 工作与竞争
Unit 8 Making Appointment 工作约见
Unit 9 Uniforms 公务着装
Unit 10 Reception 接待客人
Unit 11 Being a Secretary 秘书工作
Unit 12 Employer and Employee 同事之间
Unit 13 Retirement and Resignation 退休与辞职
Unit 14 New Position 新职位
Unit 15 Exit-Entry Declaration 出入境报检
Unit 16 Customs Service 海关询问
Unit 17 Passport and Visa 护照与签证
Unit 18 Airport Service 机场服务
Unit 19 Ticket and Boarding a Plane 机票与登机
Unit 20 Inspection and Certificate Issue 检验与签证
Unit 21 Claim Response and Settlement 理赔与应诉
Unit 22 Insurance Payment 保险兑现
Unit 23 Traffic Accident Claim Investigation 车祸理赔调查
Unit 24 Fire Claim Investigation 火灾理赔调查
Unit 25 Claim Settlement 解决投诉
Unit 26 Money Exchange and Remittance 银行汇兑
Unit 27 Entering a Stock Market 初入股市
Unit 28 Tax Collections 税收工作
Unit 29 Taxation and Annual Cheek 税收与年检
Unit 30 Talking About Currencies 谈论货币
Unit 31 Foreign Exchange 外币兑换
Unit 32 0pening an L／C 银行开证
Unit 33 China’S Stock Market 中国股市
Unit 34 Exhibition and Recommendation 布展与推介
Unit 35 Product Release and Inquiries 产品介绍与询价
Unit 36 Shipping and Payment Terms 付款与发货
Unit 37 Business Conferences 商务会议
Unit 38 Business Relations 商务往来
Unit 39 Business Management 商务管理
Unit 40 Law and Social 0rder法律与秩序
Unit 41 Medical Care 医疗
Unit 42 At a Repairing Shop 车辆维护
Unit 43 Computer Operations 计算机操作
Unit 44 In a Library 在图书馆
Unit 45 Asking for Information 了解信息
Unit 46 Describing Places and Locations 描述地方和位置
Unit 47 At a Restaurant 在饭店
Unit 48 Sightseeing 观光
Unit 49 Checking In and Out 入住与结账
Unit 50 Making a Reservation 预定
Unit 51 Self-introduction 自我介绍
Unit 52 Introduction of Other People 介绍他人
Unit 53 Greetings and Parting 问候和道别
Unit 54 Talking about Time and Dates 谈论时间和日期
Unit 55 Talking about the Weather 谈论天气
Unit 56 Asking for and Giving Directions 问路
Unit 57 Appreciation and Apologies 感激和道歉
Unit 58 Asking for Advice and Offering Suggestions 寻求建议与提出建议
Unit 59 Asking for and Giving Help 寻求帮助和给予帮助
Unit 60 Compliments and Congratulations 赞美与祝贺
